Acceptance of Terms
By accessing or using the website at nhwaterdamagepros.pages.dev (the "Site") and any services offered by New Hampshire Water Damage Pros ("we," "us," or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms in their entirety, you must discontinue use of the Site immediately. These terms apply to all visitors, users, and others who access or use the Site, regardless of whether you engage our restoration services.
We reserve the right to modify or replace these Terms of Service at any time. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes. We encourage you to review these terms periodically to stay informed of any updates.
Services Provided
New Hampshire Water Damage Pros provides water damage restoration, mold remediation, sewage cleanup, and related emergency property restoration services throughout New Hampshire. The specific services we perform, timelines, and outcomes depend on the unique circumstances of each property damage situation, including but not limited to the extent of damage, structural conditions, weather, and accessibility.
All service descriptions on this Site are for informational purposes only and do not constitute a guarantee of results. We make reasonable efforts to accurately describe our capabilities; however, actual services rendered may vary based on our assessment of conditions at the time of service. We do not provide construction, remodeling, or general contracting services unless explicitly agreed upon in a separate written contract.
Emergency response times are estimates based on normal operating conditions and are not guaranteed. Severe weather, high demand periods, road conditions, or other circumstances beyond our control may affect our ability to respond within stated timeframes.
Phone Calls and Estimates
When you contact us by phone, you consent to receive return calls, text messages, and emails regarding your inquiry and our services. Standard message and data rates may apply for text communications. You may opt out of promotional communications at any time by following the unsubscribe instructions provided or by contacting us directly.
Initial estimates provided by phone or through our Site are preliminary assessments based on information you provide. These estimates are not binding contracts and are subject to change upon physical inspection of the affected property. A formal, written estimate or scope of work will be provided after on-site evaluation, and no work will commence without your authorization except in emergency situations where immediate action is necessary to prevent further damage or address health and safety hazards.
Independent Contractors
New Hampshire Water Damage Pros may engage independent contractors, subcontractors, or specialized third-party service providers to perform certain aspects of restoration work, including but not limited to electrical services, plumbing, HVAC work, or specialized drying equipment operation. All independent contractors are appropriately licensed and insured as required by New Hampshire law. We remain responsible for coordinating services and ensuring quality standards; however, the specific terms of any warranty or guarantee for subcontractor work may be addressed in your individual service agreement.
Any disputes arising from subcontractor work should first be directed to us for resolution. We will make reasonable efforts to address concerns in a timely manner.
Intellectual Property
All content on this Site, including text, graphics, logos, images, photographs, videos, service descriptions, and the overall design and layout, is the property of New Hampshire Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this Site without our prior written permission.
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. This license does not include any right to scrape, data mine, or collect information from the Site using automated means. Any unauthorized use terminates the permission or license granted by us and may violate applicable laws.
Limitation of Liability
To the fullest extent permitted by applicable law, New Hampshire Water Damage Pros and its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; or (iv) unauthorized access, use, or alteration of your transmissions or content.
In no event shall our total liability to you for all claims exceed the amount you paid to us for services during the twelve (12) month period immediately preceding the event giving rise to liability, or one hundred dollars ($100), whichever is greater. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
Disclaimers
The Site and all content, materials, and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not guarantee the accuracy, completeness, or usefulness of any information on the Site. Any reliance you place on such information is strictly at your own risk. Information regarding water damage prevention, mold, and restoration techniques is general in nature and should not substitute for professional advice specific to your situation.
Governing Law
These Terms of Service and any disputes arising out of or related to your use of the Site or our services shall be governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Hillsborough County, New Hampshire, for the resolution of any disputes not resolved through informal negotiation.
Any claim or cause of action arising from or related to these terms or the Site must be filed within one (1) year after such claim or cause of action arose, regardless of any statute or law to the contrary. Claims filed after this period shall be permanently barred.
Changes to These Terms
We may revise these Terms of Service from time to time without prior notice. The most current version will always be posted on this page with an updated effective date. We encourage you to review these terms each time you visit the Site. Your continued use of the Site after any changes indicates your acceptance of the revised terms. If we make material changes that affect your rights or obligations, we will make reasonable efforts to notify you through prominent notice on the Site or through the contact information you have provided.
Contact Information
If you have any questions, concerns, or comments about these Terms of Service, or if you need to notify us of any matter relating to your use of the Site or our services, please contact us:
New Hampshire Water Damage Pros
Website: nhwaterdamagepros.pages.dev
Service Area: Throughout New Hampshire
We aim to respond to all inquiries within two business days. For emergency service requests, please call our dedicated emergency line rather than using email or website contact forms.